Missed classes and Make-ups!

Recently a telephone sales person caught me unprepared and I ended up having an unwanted conversation. While making their pitch the salesman casually asked me "what's the greatest problem you face in your business today?" No doubt they were hoping that buying ads on their review portal was going to be my salvation. But my answer came effortlessly and instantly. MAKE-UP CLASSES! No other single issue causes such problems, confrontations, and anxiety!

As ActonArt has grown over the years it feels as though requests for make-up classes have not only kept pace, but actually increased exponentially. So, recently we visited the web sites of other nearby educational organizations to see how ActonArt's policy compares with theirs. What we learned did not surprise me, but it may surprise you! Out of all the locally known arts and music programs in the MetroWest area, ActonArt is the only one that offers any kind of make-up opportunity. We've listed a number of the most recognizable programs below with some direct quotes from their web sites regarding their make-up policies.

Indian Hill Music - Littleton
“Individual absences for a Class or Ensemble cannot be made up.”

The Umbrella Community Arts Center – Concord
There are no opportunities to make up missed classes.

Garro Studios at ArtSpace - Maynard
“There are no makeups or refunds for missed classes.”

Concord Conservatory of Music – Concord
“Student absence from group/ensemble instruction will not be made up.”

Danforth Art Museum/ School – Framingham
“We are unable to offer make-up classes if students are absent.”

MFA Kids Studio Art Classes
“We do not offer make-up classes for students who need to miss a class.”

New Art Center – Newtonville
There are no opportunities to make up missed classes.

Newton Music Academy – Newton
“No make-ups are guaranteed and are subject to the space availability.”

Worcester Art Museum – Worcester
"Make-up classes are not offered for any reason to individuals who choose not to attend a class that was held, including travel conditions. Students may not “sit in” on any other class, even with the same instructor, to make-up for a class absence or cancellation."

Coding Butterfly - Coding & Robotics School - Newton
“Make-up classes are scheduled only when they are cancelled due to a school closing”.

THESE ORGANIZATIONS HAVE solved the problem of Make-up classes by simply saying "no." And honestly I don't fault them. I understand how difficult, expensive and disruptive it can be to try to accommodate the dozens of people who miss classes each week. Students and families don't always plan to miss classes, but life gets busy, schedules change and people get sick…so It's going to happen!

For now, ActonArt will continue to provide one online video make up class per trimester to students. We know from many, many experiences that a majority of students cannot attend classes at any time other than their regular class. Plus we will not overfill classes for make-ups. Our online videos are high-quality, available at any time and made specifically as make-up classes. The videos allow us to continue providing a make-up option for students to replace a class they have missed. It's a win for everyone!